I contacted my way yesterday through a chat, Buang attended to a chat and assured that she would contact me telephonically, which she did

I contacted my way yesterday through a chat, Buang attended to a chat and assured that she would contact me telephonically, which she did. She had to escalate the query from her side and to my suprise, she contacted me the next day to advise that my query has been resolved. Thank you Buang for your excellent service and keeping the promise😍