KK
Kamohelo K
1 reviews | Active since Aug 2014
21 Oct 2015, 08:26
I cancelled my policy but its still debiting
I need to understand why Miway is still debiting my account after several calls I made for them to cancel my policy. I cancelled the policy 2/3 months back, last month they debited before my payday and it bounced. I'm being charged by the bank for all the these Debit orders bouncing back and its affecting my credit score. I've always received bad service from Miway and now this!!!
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MiWay Insurance's replyOfficial
22 Oct 2015, 16:13Hello Kamohelo28,
We're so sorry for upsetting you, and we assure you that it is never our intention to do so. Mmatsatsi has been in touch to confirm cancellation of you policy, and advised what is needed to assist you ASAP with the refund for the incorrect charged amount.
Thanks for giving us a chance to make thing right and we urge you to give us a shout if you need anything else!
Kind regards,
The MiWay Team
We're so sorry for upsetting you, and we assure you that it is never our intention to do so. Mmatsatsi has been in touch to confirm cancellation of you policy, and advised what is needed to assist you ASAP with the refund for the incorrect charged amount.
Thanks for giving us a chance to make thing right and we urge you to give us a shout if you need anything else!
Kind regards,
The MiWay Team
MiWay Insurance's reply22 Oct 2015, 16:13
Official
Hello Kamohelo28,
We're so sorry for upsetting you, and we assure you that it is never our intention to do so. Mmatsatsi has been in touch to confirm cancellation of you policy, and advised what is needed to assist you ASAP with the refund for the incorrect charged amount.
Thanks for giving us a chance to make thing right and we urge you to give us a shout if you need anything else!
Kind regards,
The MiWay Team
We're so sorry for upsetting you, and we assure you that it is never our intention to do so. Mmatsatsi has been in touch to confirm cancellation of you policy, and advised what is needed to assist you ASAP with the refund for the incorrect charged amount.
Thanks for giving us a chance to make thing right and we urge you to give us a shout if you need anything else!
Kind regards,
The MiWay Team