1 reviews | Active since Feb 2012
i can never rely on what i discuss with miway.
when I bought my 3rd car and was leaving Miway for auto & general since I was offered a better deal. I called in to miway to cancel the insurance I had but I was later convinced to stay for the following reasons my access would match that of auto & general which was R3500 and my premium would be R870. imagine my surprise when I was told that my premium is R4500. this has never happened before for the time I have been with miway this is the first. I am very unhappy about this because I would have never agree to such a ridiculours amount. I am moving to auto and general for good, I will not stand this. furthermore trying to lodge a claim via the cell phone or the website is a nightmare you end up having to call in anyway. I never thought I would ever get to be disappointed by miway.
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you. We have since been in touch to make sure you have been assisted with the excess query on your policy.
Thanks for giving us another chance and please be assured of our commitment to always deliver awesome service!
Kind regards,
The MiWay Team
Please accept our sincere apology for not getting things right initially and for any hassles we have caused you. We have since been in touch to make sure you have been assisted with the excess query on your policy.
Thanks for giving us another chance and please be assured of our commitment to always deliver awesome service!
Kind regards,
The MiWay Team
