AM
Agnes M

1 reviews | Active since Mar 2013

01 Dec 2023, 16:29

I called with the intention of changing address and the guy I spoke too told me that the option I took does not cover me for comprehensive and that if I wanted comprehensive it will cost me 4 times that what I have been paying on which it was too much for

I called with the intention of changing address and the guy I spoke too told me that the option I took does not cover me for comprehensive and that if I wanted comprehensive it will cost me 4 times that what I have been paying on which it was too much for. I then requested to cancel and he transferred me to Busisiwe Sithole who then explained everything to me in a better version and change my policy to what I wanted with a lower premium. Her service was so excellent and professional 👏

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Replies (1)
MiWay Insurance
MiWay Insurance's reply01 Dec 2023, 16:29
Official
This is such an amazing compliment and exactly the kind of feedback we strive for. It makes our heart skip a beat hearing that our team is as enthusiastic about delivering awesome service as they are. We’re so lucky to have them on our team and we’ll be sure to pass your message on to them and give them a pat on the back for a job well done, because at MiWay, we love rewarding great service.

Best regards,
The MiWay Team