RM
Rishaladza M

1 reviews | Active since Oct 2015

19 Apr 2023, 11:08

I called in to move my debit date to the last day of the month

I called in to move my debit date to the last day of the month. Phumla Mxakhato assisted, she was quick and kind. She surprised me when she asked if I'd had my premium reviewed? I said and she said she'd look into it for. The call lasted 7 minutes and she not only managed to seamlessly sort out what I was calling about, she reduced my premiums. I am a happy customer! MiWay through the representation of Phumla was not greedy but put the interests of the customer first even when I wasn't focused on that.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply19 Apr 2023, 11:09
Official
This is such a fantastic compliment and exactly the kind of feedback we strive for. It makes our heart smile hearing that our team are as passionate about excellent service as they are. We’re so lucky to have them on our team. At MiWay, we love rewarding great service, so we’ll definitely pass on your message!

Best regards,
The MiWay Team