TN
Thabiso N

1 reviews | Active since Nov 2016

15 Feb 2025, 12:27

I appreciate the convenience of WhatsApp platform, live chat with agent, and ability to request a call back

I appreciate the convenience of WhatsApp platform, live chat with agent, and ability to request a call back. They have thought hard about customer experience. It was quite easy and super quick to update my policy details through the live chat, thanks to Phumla Mxakatho.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply15 Feb 2025, 12:28
Official
Wow, we just love your feedback for our team and we’re so proud of them for going the extra mile, and for keeping our promise of delivering excellent service! Thanks for sharing your positive service experience with us; we look forward to keep going the extra mile.

Best regards,
The MiWay Team