BL
Boitumelo L
1 reviews | Active since Jan 2020
16 Jul 2024, 13:22
I am very disappointed with the qoute received from Miway, especially after being a loyal customer for 14 years with them
I am very disappointed with the qoute received from Miway, especially after being a loyal customer for 14 years with them. I am ready to change my insurer and move all my family members and friends with me. Their retention strategy and the poor service received from Lesedi Moseleng (who is apparently a manager) was disappointing.
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Replies (1)
MiWay Insurance's replyOfficial
16 Jul 2024, 13:23It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply16 Jul 2024, 13:23
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team