1 reviews | Active since Jul 2016

02 May 2018, 11:52

i am ****ed with the service i am getting

i logged a claim on the 17th of March and 3 weeks back I was told the car is waiting for parts. I must always call to find out what is happening no one call to update me and the agent assisting me always say he will get back to me to give an update but never come back ever since I phoned to find out what is taking this long for the car to be fixed. I have been patient for too long now and I'm ****ed for not getting any update on the car.its more than a month now.

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply02 May 2018, 12:07
Official

We are really sorry to hear that your experience with us has not been a pleasant one. One of our agents will be in touch to chat about your concerns.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply02 May 2018, 13:01
Official

We’re so sorry that your car is taking longer than expected. Yolandi has since been in touch to discuss your concerns in more detail, and she’s also provided you with an update on the status of your cars repairs. She’ll keep you updated moving forward, and we urge you to give us a shout should you need anything else.

Kind regards,
The MiWay Team