MB
Mihlai B

1 reviews | Active since Oct 2023

16 Oct 2023, 18:05

I am not happy with MiWay and their process

I have bad experience with MiWay. I was involved in a car accident about a month back still now they are saying they are investigating. They keep on asking me useless questions if who is the regular driver and why I have three cars under my name. I don’t know why can’t they investigate the regular driver while things are okay but when you need them they investigate regular driver, bear in mind I was not the wrong driver during the accident and I have provided them with everything they asked for.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply16 Oct 2023, 18:06
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team