TM
Teboho M
1 reviews | Active since Jan 2023
02 Jan 2023, 17:17
I am not good at all...
I am not good at all as MiWay took long to attend to my claim and the problem is yet to be addressed or solved
Helpful (0)
Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
03 Jan 2023, 08:53It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply03 Jan 2023, 08:53
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's replyOfficial
15 Jan 2023, 21:09Good day, Teboho!
We can confirm that your complaint has been resolved. We would like to apologise for the delay in response to you over the holidays and the unavailability of our service providers. Our team confirms that one of our service providers have been sent out to you. Thanks for giving us a chance to improve our service to you!
Best regards,
The MiWay Team
We can confirm that your complaint has been resolved. We would like to apologise for the delay in response to you over the holidays and the unavailability of our service providers. Our team confirms that one of our service providers have been sent out to you. Thanks for giving us a chance to improve our service to you!
Best regards,
The MiWay Team
MiWay Insurance's reply15 Jan 2023, 21:09
Official
Good day, Teboho!
We can confirm that your complaint has been resolved. We would like to apologise for the delay in response to you over the holidays and the unavailability of our service providers. Our team confirms that one of our service providers have been sent out to you. Thanks for giving us a chance to improve our service to you!
Best regards,
The MiWay Team
We can confirm that your complaint has been resolved. We would like to apologise for the delay in response to you over the holidays and the unavailability of our service providers. Our team confirms that one of our service providers have been sent out to you. Thanks for giving us a chance to improve our service to you!
Best regards,
The MiWay Team