KK
Kim K

1 reviews | Active since Dec 2024

02 Dec 2024, 11:09

I am happy with the customer service

I am happy with the customer service. What I am not happy with is the lousy discount I received after being a client for 3 years and not claiming once. I moved to Miway for a cheaper insurance premium but they have managed to increase it by almost R400 since I started with them and with my first discount request, I was not happy with what I was offered.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply02 Dec 2024, 11:11
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards,
The MiWay Team