1 reviews | Active since Dec 2016
I am getting so ****** by miway
<p>I am having my claim for a ****** claim handled by Roxane Parker consultant and Delary K Team leader (They bring the word Idiot to life) rejected because i cant get a copy of a cellphone contract that i took in 2010 from a Networt provider. all my premiums are update todate and pay they in time but when its time to pay claims the always look for reasons to pay its now been two weeks and i still dont have a cellphone, Miway is true ****** that never settles claims </p>
We are sorry to hear that you are not happy with the outcome of your claim. We will be in touch to discuss your concerns with you in more detail.
Best regards,
The MiWay Team
We are sorry to hear that you are not happy with the outcome of your claim. We will be in touch to discuss your concerns with you in more detail.
Best regards,
The MiWay Team
Thanks for your comment and for giving us a chance to have a look at what happened!
Valerie has since been in touch to discuss the claim process with you in more detail, and she has also explained what to expect moving forward. Please let us know if you have any further queries!
Kind regards,
The MiWay Team
Thanks for your comment and for giving us a chance to have a look at what happened!
Valerie has since been in touch to discuss the claim process with you in more detail, and she has also explained what to expect moving forward. Please let us know if you have any further queries!
Kind regards,
The MiWay Team
Thank you for the response and can i get someone to call me and explian how it works because i find Valerie very disrectful and show no empathy to what i am going through its now been been more than two weeks and i still dont have a phone and i'm insured
Thank you for the response and can i get someone to call me and explian how it works because i find Valerie very disrectful and show no empathy to what i am going through its now been been more than two weeks and i still dont have a phone and i'm insured
We need to sincerely apologise for any hassles you experienced, and we assure you that it is never our intention to frustrate you in any way!
Chris has since been in touch to discuss your concerns in more detail, he also explained the claim process and what to expect moving forward. Please let us know if you have any further queries!
Kind regards,
The MiWay Team
We need to sincerely apologise for any hassles you experienced, and we assure you that it is never our intention to frustrate you in any way!
Chris has since been in touch to discuss your concerns in more detail, he also explained the claim process and what to expect moving forward. Please let us know if you have any further queries!
Kind regards,
The MiWay Team
i got a call from Roxanne Paker , i have never been so disrespected like this my whole life, how do people like this even work for Mi way, she never listened to me and never gave me a chance to speak all she wanted to do was to tell me my claim is being rejected wow but i must say people warned me about this company and i didn’t listen what a disgrace but this matter is going to the Ombudsman i have a very strong case here
i got a call from Roxanne Paker , i have never been so disrespected like this my whole life, how do people like this even work for Mi way, she never listened to me and never gave me a chance to speak all she wanted to do was to tell me my claim is being rejected wow but i must say people warned me about this company and i didn’t listen what a disgrace but this matter is going to the Ombudsman i have a very strong case here
We confirm Chris from our Claims Department has been in touch with you and discussed your concerns and offered our sincerest apologies. Chris has also informed you of the documentation still outstanding to validate your claim, and will ensure your claim is finalised as a matter of urgency once all documentation is received and processed.
Please don't hesitate to give us a call if there's anything else we can help with.
Best regards,
The MiWay Team
We confirm Chris from our Claims Department has been in touch with you and discussed your concerns and offered our sincerest apologies. Chris has also informed you of the documentation still outstanding to validate your claim, and will ensure your claim is finalised as a matter of urgency once all documentation is received and processed.
Please don't hesitate to give us a call if there's anything else we can help with.
Best regards,
The MiWay Team