WB
Willie B
1 reviews | Active since Jan 2014
10 Oct 2022, 10:27
I am disgusted with the way that I am treated.
Abselotely the worst without any exception. They treat you like dirt when they have your premiums already but the best when it comes to selling to you.
I want to lodge a formal complaint into your treatment of me as a client and staff member during the last 2 months.
Specifically pertaining to all the communications and calls to cover my Nissan x-trail.
Your promised premiums and discounts that are app****, depending on who you speak to. One lady promised me R 1200 and another R 1900 per month.
I want a full report about your findings on this matter with exact references to my calls to your helpline.
I am disgusted with the way that I am treated.
I look forward to your response pertaining to my complaints.
Helpful (0)
Replies (1)0
Replies (1)MiWay Insurance's replyOfficial
10 Oct 2022, 14:07We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply10 Oct 2022, 14:07
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
