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debra P

1 reviews | Active since Jul 2014

04 Mar 2025, 09:50

I am being harrassed by Tumi

I get between 3-5 phone calls a day from Tumi, the call center bot for miway, I block the number and the next number comes through. I have reported this x2 to the manager at Miway and I still get calls from Tumi (the Miway bot ) and as soon as you say anything it carries on talking

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Replies (1)
MiWay Insurance
MiWay Insurance's reply04 Mar 2025, 09:51
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team