I AM A FURIOUS CLIENT

<p>To whom it May Concern </p> <p> </p> <p>I got into an accident early April 2016. I was told to take my car in on the 25th of April 2016 which is what I did. I dropped of the car and no one told me or informed me of when I would get my car back. I called (panel beater -Dent Dr) on the 13th of May 2016 to find out when I would get my car Cliff at the panel beater told me that I would get the car on the 16th of May 2016 bearing in mind my courtesy car is expiring on the 25 May 2016. On the 16th of May I just received smses telling me the car was in the paint bay, on the 17th I got another sms stating that they were still busy with the repairs of my car. I went to the panel Beaters on Thursday morning which was the 19th of May I demanded to see my car and got there only to find out in three weeks the car was not fixed. I informed my insurers and notified them of the incident and appearantly my claim was only finalised on the 20th. I contacted the insurance company to find out what would happen to me as I will be without a car and that it was not my fault Dent Dr was *********** with fixing my car, Thandeka Manama informed me on the telephone that the courtesy car would not be on my account should I not return it on the 25th APRIL 2016. ON THE 23RD OF MAY I GET SMSES INFORMING ME THAT THE CAR MUST BE BROUGHT BACK TO AVIS AND THAT ANY ADDITIONAL DAYS WILL BE ON MY ACCOUNT.PLEASE ASSIST I AM FURIOUS AND FED UP AND NO LONGER WANT TO BE A MIWAY CLIENT I HAD A BAD EXPERIENCE WITH MY FIRST CLAIM. I never felt like I was a customer whom they cared and sympathised for in the beginning till the end. I dealt with Thandeka Manama, Phillip Mohube, Zukisa Japhta who was helpful and cc'd me on emails, Phumzile Mkhize who also assisted. I will be taking up the matter with ABSA legal I have never been **** to like this in my life. I have given so many many chances in the situation and cannot trust and believe that my car will be fixed by The 25th April 2016 as promised. Should you need emails I will forward them all to you. DENT DR needs to pay for such incompetency.</p>