Household claim complaint

I am very disappointed with the way my claim was handled. The fridge that was delivered to me on Saturday is a lessor capacity to the fridge that is damaged. Firstly I do not understand why an assessor was sent to my house to make assessment for the items that are faulty, the report was sent to you but then when a replacement is done, you replace with the lessor item. To my surprise the blender you replaced the exact same model and size, why was that not done with the fridge I wonder? I am requesting that you arrange to take back the fridge you delivered on Saturday so that you replace with the exact same model and capacity as with the one that is damaged.