VD
Vernon D
1 reviews | Active since Oct 2019
06 Apr 2023, 14:48
House Content Insurance-Poor Service
I'm not happy with Miway, the assessor was here to look at my washing machine sent the feedback to Miway 2 days later I got a email for the claim notification that Solly Mooka would call me which he didn't and left his number in the email I tried calling it 5 times already but goes to voicemail, no did a call back last night still no call. My payment are on time they don't need to wait and I only claimed once in the 7 years I'm with them and this the treatment of get. Why must it take so long.
Helpful (0)
Replies (4)0
Replies (4)
MiWay Insurance's replyOfficial
06 Apr 2023, 15:53We don’t like hearing about your frustrating experience; please accept our sincere apologies! We’ve passed on your message to the relevant team, and they’ll be in touch with you soon to sort things out. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply06 Apr 2023, 15:53
Official
We don’t like hearing about your frustrating experience; please accept our sincere apologies! We’ve passed on your message to the relevant team, and they’ll be in touch with you soon to sort things out. Best regards,
The MiWay Team
The MiWay Team
VD
Vernon D's updateReviewer Update
06 Apr 2023, 16:23Finally Solly called me with bad news, waited so long for a negative outcome never claimed on House Contents Insurance, rather to dispute the outcome. I'm moving my 2 cars insurance and house contents insurance business to a place that appreciate someone with a 1 claim history over the 7 years period who would appreciate it. I would never recommend any of my business friends to Miway and ask them to move their business ASAP.
VD
Vernon D's update06 Apr 2023, 16:23
Reviewer Update
Finally Solly called me with bad news, waited so long for a negative outcome never claimed on House Contents Insurance, rather to dispute the outcome. I'm moving my 2 cars insurance and house contents insurance business to a place that appreciate someone with a 1 claim history over the 7 years period who would appreciate it. I would never recommend any of my business friends to Miway and ask them to move their business ASAP.
VD
Vernon D's updateReviewer Update
06 Apr 2023, 16:25Finally Solly called me with bad news, waited so long for a negative outcome never claimed on House Contents Insurance, rather to dispute the outcome. I'm moving my 2 cars insurance and house contents insurance business to a place that appreciate someone with a 1 claim history over the 7 years period who would appreciate it. I would never recommend any of my business friends to Miway and ask them to move their business ASAP.
VD
Vernon D's update06 Apr 2023, 16:25
Reviewer Update
Finally Solly called me with bad news, waited so long for a negative outcome never claimed on House Contents Insurance, rather to dispute the outcome. I'm moving my 2 cars insurance and house contents insurance business to a place that appreciate someone with a 1 claim history over the 7 years period who would appreciate it. I would never recommend any of my business friends to Miway and ask them to move their business ASAP.
MiWay Insurance's replyOfficial
07 Apr 2023, 11:31 Thank you for taking the time to share your concerns with us; we appreciate it. Please accept our apologies for the hassles you’ve experienced. Your message is with the relevant team, and someone will get back to you soonest with detailed feedback. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply07 Apr 2023, 11:31
Official
Thank you for taking the time to share your concerns with us; we appreciate it. Please accept our apologies for the hassles you’ve experienced. Your message is with the relevant team, and someone will get back to you soonest with detailed feedback. Best regards,
The MiWay Team
The MiWay Team