Item: MiWay Insurance
Rating: 1
Author: Mantwa T

MiWay Insurance's replyOfficial

01 Jul 2025, 11:40

It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team

MiWay Insurance's reply01 Jul 2025, 11:40

Official

It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team

MT

Mantwa T's updateReviewer Update

01 Jul 2025, 11:46

Please sort this mess out!!!!!

MT

Mantwa T's update01 Jul 2025, 11:46

Reviewer Update

Please sort this mess out!!!!!

MT

Mantwa T's updateReviewer Update

01 Jul 2025, 14:33

My debit order did not go through this month. Called mi way to check why they straight up told me that I cancelled my policy. I sent a request to cancel my policy someone from retention department gave me a call a better premium and got confirmation from info@miway that my policy has been updated after I agreed with the consultant from retention that I will take the new amount offered. Why then was my policy cancelled when I have confirmation email? You mean to tell me I have been driving around with a car that is not insured???????????

MT

Mantwa T's update01 Jul 2025, 14:33

Reviewer Update

My debit order did not go through this month. Called mi way to check why they straight up told me that I cancelled my policy. I sent a request to cancel my policy someone from retention department gave me a call a better premium and got confirmation from info@miway that my policy has been updated after I agreed with the consultant from retention that I will take the new amount offered. Why then was my policy cancelled when I have confirmation email? You mean to tell me I have been driving around with a car that is not insured???????????

MT

Mantwa T's updateReviewer Update

01 Jul 2025, 14:33

My debit order did not go through this month. Called mi way to check why they straight up told me that I cancelled my policy. I sent a request to cancel my policy someone from retention department gave me a call a better premium and got confirmation from info@miway that my policy has been updated after I agreed with the consultant from retention that I will take the new amount offered. Why then was my policy cancelled when I have confirmation email? You mean to tell me I have been driving around with a car that is not insured???????????

MT

Mantwa T's update01 Jul 2025, 14:33

Reviewer Update

My debit order did not go through this month. Called mi way to check why they straight up told me that I cancelled my policy. I sent a request to cancel my policy someone from retention department gave me a call a better premium and got confirmation from info@miway that my policy has been updated after I agreed with the consultant from retention that I will take the new amount offered. Why then was my policy cancelled when I have confirmation email? You mean to tell me I have been driving around with a car that is not insured???????????

MT

Mantwa T's updateReviewer Update

01 Jul 2025, 14:33

My debit order did not go through this month. Called mi way to check why they straight up told me that I cancelled my policy. I sent a request to cancel my policy someone from retention department gave me a call a better premium and got confirmation from info@miway that my policy has been updated after I agreed with the consultant from retention that I will take the new amount offered. Why then was my policy cancelled when I have confirmation email? You mean to tell me I have been driving around with a car that is not insured???????????

MT

Mantwa T's update01 Jul 2025, 14:33

Reviewer Update

My debit order did not go through this month. Called mi way to check why they straight up told me that I cancelled my policy. I sent a request to cancel my policy someone from retention department gave me a call a better premium and got confirmation from info@miway that my policy has been updated after I agreed with the consultant from retention that I will take the new amount offered. Why then was my policy cancelled when I have confirmation email? You mean to tell me I have been driving around with a car that is not insured???????????

MT

Mantwa T's updateReviewer Update

01 Jul 2025, 14:37

My debit order did not go through this month. Called mi way to check why they straight up told me that I cancelled my policy. I sent a request to cancel my policy someone from retention department gave me a call a better premium and got confirmation from info@miway that my policy has been updated after I agreed with the consultant from retention that I will take the new amount offered. Why then was my policy cancelled when I have confirmation email? You mean to tell me I have been driving around with a car that is not insured???????????

MT

Mantwa T's update01 Jul 2025, 14:37

Reviewer Update

My debit order did not go through this month. Called mi way to check why they straight up told me that I cancelled my policy. I sent a request to cancel my policy someone from retention department gave me a call a better premium and got confirmation from info@miway that my policy has been updated after I agreed with the consultant from retention that I will take the new amount offered. Why then was my policy cancelled when I have confirmation email? You mean to tell me I have been driving around with a car that is not insured???????????

MT

Mantwa T's updateReviewer Update

01 Jul 2025, 14:37

My debit order did not go through this month. Called mi way to check why they straight up told me that I cancelled my policy. I sent a request to cancel my policy someone from retention department gave me a call a better premium and got confirmation from info@miway that my policy has been updated after I agreed with the consultant from retention that I will take the new amount offered. Why then was my policy cancelled when I have confirmation email? You mean to tell me I have been driving around with a car that is not insured???????????

MT

Mantwa T's update01 Jul 2025, 14:37

Reviewer Update

My debit order did not go through this month. Called mi way to check why they straight up told me that I cancelled my policy. I sent a request to cancel my policy someone from retention department gave me a call a better premium and got confirmation from info@miway that my policy has been updated after I agreed with the consultant from retention that I will take the new amount offered. Why then was my policy cancelled when I have confirmation email? You mean to tell me I have been driving around with a car that is not insured???????????

Horrified!!!!!!