JN
Justin N

1 reviews | Active since Sept 2015

12 Dec 2016, 10:25

Horrific Service

<p>I am seriously disgusted in the service i recieved from miway this weekend.</p> <p> </p> <p>I booked their so called "we-drive service" and still had to basically arrange my own way home saturday evening. I called in to the call centre atleasr 4 time first to update my details and then 3 times after that to follow up on where the driver is. all i get told is he is outside?????? I was also outside and no one was there, i then get ****ed off and got the called dropped on me. i am then told he left and they will arrange for a tow truck. till this point no one has contacted me back to explain what happened and why i was not collected.</p> <p> </p> <p>You guys a really pathetic.</p>

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply12 Dec 2016, 11:35
Official

We're so sorry for the wait and for letting you down - an agent will be in touch to chat about your concerns.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply21 Dec 2016, 13:13
Official

Thanks for bringing this to our attention. Michael has since been trying to get in touch, but has unfortunately been struggling to reach you. Please give us a shout as soon as you have a minute!

Best regards,
The MiWay Team