1 reviews | Active since Jun 2016
Horrid Miway service time and time again...Benefit of the doubt given to Miway, just dissapointment
<p>I have cancelled my miway car and house hold insurance due to terrible service, i have been a member for 4 years, in the last 6 months when trying to use benefits or claim i have had horrid service, a pending claim from lighting damage from the beginning of the year, when i check to see the status, miway says they will follow up and revert back to me. NOTHING, this has not been once, but a few occasions.</p> <p>Car breaks down, when i want to use the tow facililty, 4 hours later they phone asking why we are not where we said we were, this after my wife was attacked, waiting for me to get to her or the tow trucks.</p> <p>When wanting to make use of the Drive home facilities, i phone in early to avoid dissapointment, needless to say, DISSAPPOINTED, they can only help me 4 hours after i need the pick up.</p> <p> </p> <p>Numerous phone calls and emails trying to follow up with the pathetic service also goes into a void, no response, just deflections.</p> <p> </p> <p>I will never recommend MIAY to anyone. Absolutely shocking service, pay my fees every month, then when you need them most, they are no show. MIWAY can hit the HighWAY</p>
Dear Mark,
We need to sincerely apologise for the hassles you experienced!
Estuane will get to the bottom of what happened, and give you a call to discuss.
Best regards,
The MiWay Team
Dear Mark,
We need to sincerely apologise for the hassles you experienced!
Estuane will get to the bottom of what happened, and give you a call to discuss.
Best regards,
The MiWay Team
Dear Mark,
We need to sincerely apologise for the hassles you experienced and we assure you that it is never our intention to frustrate you in any way!
Estuane has since been in touch to discuss your concerns, and we confirm that we have authorised and settled your claim! Please don’t hesitate to give us a call if you need any further assistance!
Kind regards,
The MiWay Team
Dear Mark,
We need to sincerely apologise for the hassles you experienced and we assure you that it is never our intention to frustrate you in any way!
Estuane has since been in touch to discuss your concerns, and we confirm that we have authorised and settled your claim! Please don’t hesitate to give us a call if you need any further assistance!
Kind regards,
The MiWay Team
