1 reviews | Active since Jun 2016

14 Jun 2016, 09:02

Horrible service very dissapointed

<p>Hi</p> <p>i am very dissapointed with your service today i just recieved policy documents that on both cars i am the regular driver.....who did that change?</p> <p>the policy update documents on the 3rd of June cleary shows my wive as the regular driver,the update today of docs you sent who changed that driver ? if i my wive got in accident i guess i will then need to prove why my wive is the regular driver?</p> <p>i spent about 2 hours on 3rd of June updating this,now today i have call again to update this....?</p> <p>very dissapointed as u have been the only insurer from first car....i guess i will just have to check others than can provide a better service</p> <p> </p> <p>Silas Phemelo Mokone</p> <p>Policy ********** </p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply17 Jun 2016, 12:22
Official

Good day Silas

Please accept our sincere apology for not getting things right initially and for any hassles we have caused you. Thanks for giving Mmathapelo an opportunity to assist and please be assured of our commitment to always deliver awesome service.

We’re happy to hear that you trust in us has been restored and that you’ve decided to stay with us. Please give us a shout if you need any further assistance.

Kind regards,
The MiWay Team

's update17 Jun 2016, 14:18
Reviewer Update

Thanks for reply much appreciated