Horrible service from miway

<p>I was involved in a car accident on 10 August 2016, it was in the evening on my way from work and i bumped a ***. i reported the claim to miway insurance immediately. The vehicle was towed to a nearby panelbeater (SUMMIT AUTO BODY). The vehicle was assessed and it was found to be repairable.Since the day of the accident my car has been at Summit autobody for repairs. I only have one car and therefore i had taken a rental car cover (with miway) to have a courtesy for a month as i imagined this would be more than enough time to get my car repaired. I then took the courtesy car on the 12th of August. The repairs on my vehicle have not been completed to this day , I had to return the courtesy vehicle since the 1 month has elapsed. I called miway to arrange an extension for the courtesy car but they refused, saying it is not their fault that SUMMIT AUTOBODY has taken long to repair my car. I argued that SUMMIT autobody is their approved panelbeater therefore they need to take responsibility as they are the ones who chose that panelbeater. They still refused. Now i have to take public transport to work on top of that my job requires alot of long distance travelling. I am really disappointed with miway's service reagarding this claim.</p>