Horrible Service From MiWay

<p>I am not impressed with the horrible service I received at MiWay past sunday night.</p> <p>My car broke down on the N1 last nigh on the 5th of March 2017 and I called MiWay at 20:20 to arrange a town truck for me to tow the car home.</p> <p>I waited over 3 hours before the tow truck got there, the tow truck only picked us up at midnight.</p> <p>They didn’t even bother to check if I was ok when I had asked them to arrange a traffic cop to wait with us cause I was in a dark place on a high way and I felt unsafe.</p> <p>The first guy I spoke by the name of Ntokozo said the delay would be about 45mins to an hour long, after an hour passed I called again and I got some lady who was now telling me about a 2 hour to 3 hour delay. How on earth do I wait at night on the high way for 2 to 3 hours? I am a woman for one in an unsafe area stuck at night.</p> <p>Miway only called me at 22:44 to tell me about an extra fee I have to pay for the distance they don’t cover. When the tow truck gets there at midnight they said they only received the call after 10 and they were given a wrong pick up address and drop off. </p> <p>I was seriously annoyed and irritated by their horrible service as a result I no longer want them as my insurance and i wouldn't recommend any of my friends or family to use them.</p>