LT
Letlela T

1 reviews | Active since Jul 2020

10 Jul 2020, 12:36

Horrible service from claim department

Wow what hell of service I received from miway especially Jacques Rossouw and Kgomotso. No feed a week later after submitting my claim. I have to run after them now and then. As a client who never missed even a single payment and first time doing a claim, your service really sucks. I regret joining miway. This is my last month with my way. Mxm

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Replies (1)
MiWay Insurance
MiWay Insurance's reply10 Jul 2020, 13:33
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around.  Best regards,
The MiWay Team