1 reviews | Active since Jan 2016
Horrible service from call centre
<p>I have called 3 times today and everytime I get sent from pillar to post, private to business and then the nonsense excuse of high call volumes. The worst part is when you're holding for 15 minutes from your call centre people to hang up. I got a message saying premium not received so how does one resolve tgus if no o e avails themselves. If there are high call volumes perhaps you need to look at why your system is not efficient. </p>
We are really sorry to hear that your experience with us has not been a pleasant one. One of our agents will be in touch to chat about your concerns.
Best regards,
The MiWay Team
We are really sorry to hear that your experience with us has not been a pleasant one. One of our agents will be in touch to chat about your concerns.
Best regards,
The MiWay Team
We’re so sorry for upsetting you, but grateful for the opportunity given to step in and help. Pamela has called to discuss your concerns with you in more detail and we urge you to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
We’re so sorry for upsetting you, but grateful for the opportunity given to step in and help. Pamela has called to discuss your concerns with you in more detail and we urge you to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team