Horrible service

Today (11/10/2024) at around 10: 50, I called Miway to lodge a claim following an accident whereby my licensed was the driver, but I am the policy holder. I spoke with the consultant who requested the contact information of my daughter so that she could give an account of the incident. I thought that was going to happen as soon as the consultant dropped my call. At 13:33, the consultant hadn't called my daughter. Not long ago (04/10/2024) I was impressed with the service I received from Miway consultant. Now I am back to square one with an inefficient consultant. This is slowing down the progress of my claim because of people who simply don't care and do not value their clients and spoils the name and image of Miway. I am disgusted and disappointed.