MS
Moipone S

1 reviews | Active since Sept 2016

13 Sept 2016, 11:47

HORRIBLE SERVICE

<p>I had a car accident on the 02-09-2016. I logged a claim on the 05-09-2016.<br /> Miway assisgned someone to help me with my query. I asked about the turn around time for it, i was tild it takes 48 to 72hours.<br /> Eversince last week, no one from Miway has bothered to call or email me.<br /> I am the one emailing and calling Keegan Kgori and his number is always not available ( ********** ). <br />I need to know is this the type of service I am paying for ? Unhappy Miway client.</p>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply14 Sept 2016, 08:00
Official

Dear Moipone,

We need to sincerely apologise for any hassles you experienced, and we assure you that it is never our intention to frustrate you in any way!

Keegan has since been in touch to discuss your concerns, and we are also happy to report that we have authorised your claim. Please don’t hesitate to give us a call if you need any further assistance!


Kind regards,
The MiWay Team