Horrible service

I am sppauled by the service from Miway insurance and the people handing my claim . I has now been 3 weeks that they have delayed my claim at all costs, from accusing me of thing i did not do to damaging of private property.

They have staff that simply will not answer a email. After my accident my car was towed to Miways service provider. I received a quote and was told my car was a write off. To my utter shock when i got to my car the damage was far more exsessive then it was before, the parts was stripped from the body, ********** there were scratches where there wornt before and i immediatly informed them.

Tebogo Thebehandi has assured me to investigate this matter although on conflicting emails (one sent) he assured me everything will be sorted out.

After two emails sent to him he blatently decided to ignore my request as to who is responsible for this damage. It has taken him more than a week to get me a answer. I have never dealt with something like this before. So note when your car goes for assesment your car comes out way more damaged and nobody is held liable you just have to sit it out and wait.

Miway has made every effort to delay the claim to be finished and we not going anywhere very fast. I have spent hours on the phone countless emails and just what these people put you through is nothing than disgusting.

I will advise anybody to think very carefully before taking myway as your insurance. I have had to do their work for them and i cannot unfortunatly see a outcome.

Its sad that the public should be treated like this.