AJ
Avesh J

1 reviews | Active since Feb 2020

27 Nov 2020, 13:34

Horrible Miway service

If I could give zero stars I would. I was quoted a certain premium after being contacted by a sales agent. I gave all my information correctly. I accepted the quote and received my policy letter. When I called Miway to start my cover earlier, they took my same information, and then said my premium had to increase, because the initial sales agent did not capture my work information fully, which they acknowledged I did provide him initially. Absolutely disgusting and horrible service. Really amounts to thievery!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply27 Nov 2020, 14:10
Official
Thank you for taking the time to share your feedback – this doesn’t sound right at all! Please be assured that we have escalated your query to the right team, who will look into what happened and get back to you with proper feedback as soon as possible. In the interim, please know that we are committed to delivering world-class service and to fixing things when they go wrong.  Best regards,
The MiWay Team