LS
Lebogang S
1 reviews | Active since Oct 2020
30 Dec 2020, 18:22
Horrible
On going case for c***... Been waiting on the side of the road for over 4hours waiting to be towed. Spoke to different agent and lately Bion whom claim to be the manager for my escalation that hasn't been in place. He told me I'll have to keep on waiting... Miway provided the worst service and also putting their clients in danger. What's the point of having such insurance if they don't prioritize their clients? I'll be canceling my insurance with them.
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MiWay Insurance's replyOfficial
31 Dec 2020, 08:28We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply31 Dec 2020, 08:28
Official
We’re so sorry to hear that your recent experience with us has not been up to standard and we assure you that this is not the level of service that we aim to deliver! Your feedback has been passed on to the right team and someone will be in touch soon to turn this around. Best regards,
The MiWay Team
The MiWay Team