RG
Ricardo G
1 reviews | Active since Jul 2019
17 May 2023, 09:18
horrible experiences and service
I am disappointed with miway. I was knocked from behind from one of your clients on the ***3. Upto to now, i havent gotten approval for the repair of my car. I always have to follow up. If this is how you process claims, no1 should join as a member. I want a manager to call me. ***. Claim number C***
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Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
17 May 2023, 09:18It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply17 May 2023, 09:18
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
RG
Ricardo G's updateReviewer Update
19 May 2023, 14:41I was promised a call with feedback today in regards with my 3rd party claim. But i wasnt called. Even your managers fail to deliver on customer service. This is really disappointing.
RG
Ricardo G's update19 May 2023, 14:41
Reviewer Update
I was promised a call with feedback today in regards with my 3rd party claim. But i wasnt called. Even your managers fail to deliver on customer service. This is really disappointing.