LR
Lebo R
1 reviews | Active since Jan 2024
14 Nov 2024, 16:28
Horrible experience!!
Had such a horrible experience with nomfundo sibanyoni while trying to cancel my policy. I was ignored the whole day after trying to cancel my policy on WhatsApp, I did advise that I am unable to take a call. Why introduce an alternative communication method if I will not be assisted???😤😡 I need the policy CANCELLED asap!!!
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MiWay Insurance's replyOfficial
14 Nov 2024, 16:29It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply14 Nov 2024, 16:29
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team