KM
Keneilwe M
1 reviews | Active since Feb 2015
15 Jul 2015, 14:21
Horrible customer relations
I just got off the line with a claims consultant from Miway Tsholofelo, my call was to enquire about the claim i registered las week. While i am speaking, the consultant just abrubtly said \claim number"";it is disgusting."""
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Replies (1)
MiWay Insurance's replyOfficial
20 Jul 2015, 12:20Hello KenMoholo,
We need to unconditionally apologise for the lapse in service you received, please be assured that we never this is not MiWay way! We tried calling you but you were unfortunately unavailable. We assure you of our commitment to get your claim finalised ASAP, and we urge you to let us know if we can help with anything else!
Kind regards,
The MiWay Team
We need to unconditionally apologise for the lapse in service you received, please be assured that we never this is not MiWay way! We tried calling you but you were unfortunately unavailable. We assure you of our commitment to get your claim finalised ASAP, and we urge you to let us know if we can help with anything else!
Kind regards,
The MiWay Team
MiWay Insurance's reply20 Jul 2015, 12:20
Official
Hello KenMoholo,
We need to unconditionally apologise for the lapse in service you received, please be assured that we never this is not MiWay way! We tried calling you but you were unfortunately unavailable. We assure you of our commitment to get your claim finalised ASAP, and we urge you to let us know if we can help with anything else!
Kind regards,
The MiWay Team
We need to unconditionally apologise for the lapse in service you received, please be assured that we never this is not MiWay way! We tried calling you but you were unfortunately unavailable. We assure you of our commitment to get your claim finalised ASAP, and we urge you to let us know if we can help with anything else!
Kind regards,
The MiWay Team