XG
Xolile G

1 reviews | Active since Aug 2020

07 Oct 2021, 17:51

Horrible and *****y service who do not care about consumer protection

Claim number: C*** Phathetic service from miway and urge people to look for alternative insurers. We submitted a claim for loss of house contents through burglary and Miway came back to say they will only cover 33% of our loss because we are under insured.Interestingly they never had a problem to collect our premiums and only now they asked for inventory list.They can not give a normal and simple explanation of how did they calculate the amount they are willing pay. The assessor contradicted himself and question their motives. It also took long for them to handle the issue..We will be taking our whole portfolio away..Bunch of ****** who are here to rob poor people.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply08 Oct 2021, 08:42
Official
We’re so sorry that we have upset you. We have passed on your concerns to the right team and an agent will get in touch with you as soon as possible to sort this out. 
 
Best regards,
The MiWay Team