PN
Paula N

1 reviews | Active since Mar 2018

14 Mar 2023, 13:53

********** Service from Lerato Komako

I have had it with this *********** company, you reject my claim for no reason, what is the reason we take home and content insurance if you are going to reject it because of wear and tear, now when I ask for information to appeal, Lerato Komako does not respond to mails, I have typed her an email 5 days ago and she is quiet. I have been dealing with a conniving and evil ********* clearly, literally no care whatsoever for clients, super rude, with an I don't care attitude. Can someone get back to me with my inquiry!

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply14 Mar 2023, 14:34
Official
We don’t like hearing that you’ve been frustrated with our service; please accept our sincere apologies! We’ve let the relevant team know, and someone will be in touch with you soon to sort things out for you. 

Best regards,
The MiWay Team
 
PN
Paula N's update17 Mar 2023, 13:20
Reviewer Update
Issue sorted, thank you so much. I tried writing Tracy Tshuma a nice review, but HP won't let me because they think I want to complain again. will try in the coming days.