********** Service

Item: MiWay Insurance
Rating: 1
Author: Regina L

This is the 3rd Hello Peter review I make in a space of one month of the terrible service I have been receiving from Miway. This just shows the tyrant that Miway is to us clients. For the life of me I cannot understand why this Goliath of a company is stalling to resolve my claim while they are busy taking my money. They are so arrogant that they cannot even communicate anything to clients

Helpful (0)

Replies (3)

MiWay Insurance's replyOfficial

03 Nov 2022, 15:49

We are sincerely sorry about the delay in response regarding the progress of your claim. We ensure you that we will escalate your complaint as a matter of urgency.

Best regards,
The MiWay Team

MiWay Insurance's reply03 Nov 2022, 15:49

Official

We are sincerely sorry about the delay in response regarding the progress of your claim. We ensure you that we will escalate your complaint as a matter of urgency.

Best regards,
The MiWay Team

Regina L's updateReviewer Update

03 Nov 2022, 17:15

If I didn't know any better, I would swear that this is a sysyem generated response or is it, pathetic service to say the least

Regina L's update03 Nov 2022, 17:15

Reviewer Update

If I didn't know any better, I would swear that this is a sysyem generated response or is it, pathetic service to say the least

MiWay Insurance's replyOfficial

04 Nov 2022, 10:36

Hi there, Regina! We do realise our responses are quite robotic, this is to ensure professionalism within our responses, but we are working on returning the human touch to these responses. We can however assure you that there is a team that responds to all complaints.

Best regards,
The MiWay Team

MiWay Insurance's reply04 Nov 2022, 10:36

Official