TM
Tshego M
1 reviews | Active since Dec 2016
02 Apr 2021, 07:39
********** customer experience
Miway Customer Service seems to have drastically declined and no longer a priority. The consultant that was assisting me to update my policy still has not gotten back to me since we last spoke on Tues 30th March to finalise the changes. There is no response on the chat on their App. Why then even have a chat feature? What a ********** customer experience.
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MiWay Insurance's replyOfficial
03 Apr 2021, 15:01We hear you and we’re so sorry to hear about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around.
Best regards,
The MiWay Team
MiWay Insurance's reply03 Apr 2021, 15:01
Official
We hear you and we’re so sorry to hear about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around.
Best regards,
The MiWay Team