TZ
Toni Z

1 reviews | Active since Sept 2016

05 Oct 2018, 13:16

hopless service waste of time ,never use miway unless u want incompetence!

all i can say is im dumb struck . joined miway on 4 july they said "dont worry we will cancel your old insurance at the same time as we connect over to us " lol well that was the worst trusting mistake ever . firstly they never cancelled the outsurance premium so i kept paying for 3 months until i picked it up . they also charged me a monthly premium for the same vehicle . now here is the hard part . try and get someone to answer an email or rectify the problem . let alone take responsibility or come to some refund settlement for their error ,FOR GET ABOUT IT . 3 weeks and not 1 reply despite several emails .

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Replies (1)
MiWay Insurance
MiWay Insurance's reply05 Oct 2018, 13:29
Official

Thank you for bringing this to our attention - we’re so sorry for any inconvenience that has resulted because of this. We can assure you that is not the MiWay way. An agent will be in touch to assist you shortly.

Best regards,
The MiWay Team