1 reviews | Active since Jan 2018
Home contents Insurance claim - CLAIM NUMBER: C925460
I have lodged a claim regarding the incident that happened at my house on the 7th of January 2018. Upon our arrival at my house around 9 at midnight we found the house in a pool of water and some of my appliances were also affected due to a geyser burst. I phoned Miway the same night regarding the same and I was told to phone the next day in order to lodge the claim which I did. The assessor came to my house however I am still waiting for an update until today. One of the contractors took my fridge, couches, dining table, tablet and the carpet and even now I am still waiting for an update. I have as well emailed Miway regarding the turnaround times in resolving a claim however no response. I have been buying takeaways since the incident because I cannot buy groceries as my fridge is not around. The mess caused by this incident is very painful because I have to throw away most of my groceries.
We are really sorry to hear that you feel let down. We have passed your message on and someone will be in touch to assist you.
Best regards,
The MiWay Team
We are really sorry to hear that you feel let down. We have passed your message on and someone will be in touch to assist you.
Best regards,
The MiWay Team
We sincerely apologise for the let-down Muzi!
Valerie has since given you a call to discuss. She has also updated you on the status of your claim and what to expect going forward. We urge you to give us a call should you need anything else.
Kind regards,
The MiWay Team
We sincerely apologise for the let-down Muzi!
Valerie has since given you a call to discuss. She has also updated you on the status of your claim and what to expect going forward. We urge you to give us a call should you need anything else.
Kind regards,
The MiWay Team