BM
Bernard M

1 reviews | Active since Jul 2021

08 Aug 2022, 12:28

Home contents dispute

Bad service I claimed for house contents cover. I was treated like a third class citizen. I had a break in and two weeks later I got a call from stephan share from miway only to inform me that he was going to help the people in strausbay somewhere next to cape agulhas. My claim was then pushed aside and the opted to help the white people in that area. I felt helpless and useless as am black and not a priority for them. I am done with miway and won't recommend it to anyone.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply08 Aug 2022, 12:42
Official
We’re sad you feel this way. Please know that race has no bearing or effect on your policy or the outcome of your claim, it’s not who we are as a brand or a business. We have passed on your query to the right team and someone will be in touch shortly to discuss your concerns.   Best regards,
The MiWay Team