Highly shocked and disappointed

<p>Policy Number: ********** 9</p> <p>Claim number : 757727</p> <p>Client Name : Suzette Booyzen</p> <p>RE: Miway insurance</p> <p> </p> <p>On the 11 July 2016 I was in an accident with a mini bus taxi that drove in to the rear end of my car. Afterwards, I drove around the petrol station situated on the corner next to the intersection where the 1ste accident happened. My intentions were to get the details of the driver and vehicle.</p> <p> </p> <p>In my shocked stage ( It was my first time being in a accident ) when I saw the mini bus came to a standstill at the garage I drove towards him I missed the brakes and got my foot stuck behind the brake pedal. I collided in to the mini bus as I was not able to get my foot out. I sustained injuries on my foot that lasted almost a month after the accident trying to get my foot out behind the pedal.</p> <p> </p> <p>My car was towed away to the panel beaters and the process was started. Some of the parts for my car were on back order and due to this the process was delayed.</p> <p> </p> <p>To my surprise I was contacted by Herdri Korff and he said that would like to meet with me regarding the accident. He asked that we meet at my house on 22 July 2016 (If I remember correctly), then he started to ask me a lot of questions regarding the accident as if I was on trial. He was very intimidating and imp**** that I was not being honest about the accident. He also tried to convince me that I should pull back the claim and pay for the damage myself. I was not willing to do so because I have not done anything wrong. He threatened me that if they will reject the claim I would not be able to purchase another vehicle in my life because no one will insure me. He once again asked me about the incident and I told him exactly what happened from my point of view. He imp**** that I was lying due to the fact that I was not certain about the speed that I was traveling through the garage and the time frame that the mini bus was parked next to the petrol station. I believe that not one person in this situation will be able to know the exact speed that they were driving.</p> <p> </p> <p>They also said that the mini bus was standing in the same spot for 45 seconds not like I told them that it has just stop there. According to me it just came to a standstill. They said that they had video footage of the incident and I asked to see it. It could be possible that I was mistaken of the time frame that the mini bus was at a standstill at the point of impact as I was driving with my back towards the 1ste accident scene which put the 2nd accident also behind me to enter the petrol station. Merely because I wanted to use the garage as a drive through space because I could not follow the mini bus in the same road that it was heading. </p> <p> </p> <p>It was only when I already entered the petrol station that I saw the mini bus. Till this day I am still uncertain if this was the case because they still have not sent me the footage which I requested numerous times. I received an e-mail stating that my claim was rejected due to dishonesty and deliberate act. I am still in shock that they could reject it as I was telling the truth the entire time. They are implying that a drove intensely in to the mini bus. I have never been in a physical fight in my life and avoid conflict as far as I can. Why would a woman alone put her live in danger like that?</p> <p> </p> <p>I can’t believe that you get treated like a ******** by an institution that you faithfully pay every month to provide you with a service. I am sitting in very inconvenient situation where this claim took almost 2 months only to get rejected and I know in my heart of hearts I did not do anything wrong.</p> <p>I am still uncertain why they reject my claim and the only reason they gave me was that it “Dishonestly and deliberate act by policy holder.”</p> <p> </p> <p>I am just leaving this here that no one will fall in this deviant scheme that they call insurance.</p>