Highly disappointed with the service from Miway Business insurance

I have a claim with Miway and I must say it's one of the worst experiences I've ever had with an insurance company. I had a accident on the 24th of March, the guy called and requested some documents. I forwarded him every document he requested. But now each day that comes by he's requesting a new document. It's like am dealing with someone who's just trying to frustrate me, I'm already frustrated from the accident itself, and now i have to go through all this yet ive been paying my insurance all the time. For a devices insurance it should be easy to know what documents needed from the client. Its like his making up things as he go to a point he asked me to login into my Icloud account to check my device location. I had to change my schedules to accommodate him because he wanted to meet up with me ( he came to my office twice) and i comp**** with every request he made hoping to sped up the process but it seems all my efforts are fruitless because haven't received any feedback regarding the outcome of this claim. I'm highly disappointed. Right now, I feel like he's just looking for excuses to decline the claim. I rather move my business somewhere else i will be valued as a client.