Highly disappointed!!!

<p>I am utterly disappointed by Miway and how my claim has been handled.</p> <p>On the 10th April 2017. I called in after having an impact with my car, asked for roadside assist and I was dutifully assisted. The claim assessor that is dealing with my claim asked to have a sit down inwhich I detailed the events of the accident. I was asked numerous unnessary questions such as what I ate the morning of the accident, exact time and meal! </p> <p>I was happy to comply! Pieter Janneke concluded by informing me he would go back to the scene of the accident to obtain CCTV to corrobate my version of events! That was a week ago! I emailed to establish the progress of the claim and he asked for a second sit down, I was happy to comply to that as well. </p> <p> </p> <p>During the second sit down he proceeds to tell me of his findings and that there are "discrepancies " with my version of events! I ask him to tell me what he found and none of which is factual but hear say and speculative! I asked whether he obtained the footage he told me he'd get and he gives me excuses with that regard and yet he's adamant the claim will be declined! I asked him whether he obtained the requested cell phone records I signed a sworn affidavit for, for him to be granted, by my service provider and he informs me he hasn't! How has he then concluded my claim is dishonest when he hasn't thoroughly investigated and nothing I said has been proven dishonest! </p> <p> </p> <p>3 years being insured with Miway and not a single claim! My car isn't even a write off. Merely tyres and rims damaged and yet they are going through such lengths to deny my claim!!! </p> <p> </p>