YG
Yolandy G

1 reviews | Active since Jul 2017

20 Sept 2023, 07:40

Highly disappointed

Absolutly disgusted to say the least. I said phone me back at 16:00 yesterday then I will decide if I want the policy or not because I was still busy with quotes from other insurance companies. The phone call never came back. Then today this afternoon I get a messages stating to download my policy. SO YOUR WORKER JUST ASSUMED THAT U WAS GOING TO TAKE IT WITHOUT MY FINAL YES OR FINAL NO FOR A POLICY. THAT IS WHAT THEY CALL FRUAD

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Replies (2)
MiWay Insurance
MiWay Insurance's reply20 Sept 2023, 07:42
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team
YG
Yolandy G's update20 Sept 2023, 14:31
Reviewer Update
Please cancel all policy made in my name. Thank you for the reply. I went with another insurance company