IM
Ivan M

1 reviews | Active since Jun 2020

04 May 2022, 16:33

Hello , I had an excellent experience with Miway today, firstly Vuyo responded to my call back in record time, with amicable and knowledgeable service, he kindly asked me relevant questions and updated my policy and yielded to my request to review my pol

Hello , I had an excellent experience with Miway today, firstly Vuyo responded to my call back in record time, with amicable and knowledgeable service, he kindly asked me relevant questions and updated my policy and yielded to my request to review my policy premium, Vuyo also advised me about the watsapp service and miway app, I was spoken to very politely, thank him for that, thereafter I was referred to a Senior consultant, Vuyiswa, who brightened my day even further, she asked me about my policy and advised me about the Miway app and marketing and household insurance. I learnt a lot from her. Vuyiswa thanked me for being a 10 year policy holder, that made me feel so appreciated, she also assisted in reviewing my policy and eventually helping with my premiums, A job well done to Vuyo and Vuyiswa.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply04 May 2022, 17:00
Official
This is such a fantastic compliment and exactly the kind of feedback we strive for. It makes our heart smile hearing that Vuyo and Vuyiswa are as passionate about excellent service as they are. We’re so lucky to have them on our team. At MiWay, we love rewarding great service, so we’ll definitely pass on your message! 
 
Best regards,
The MiWay Team