LD
Lorenzo D

1 reviews | Active since Dec 2017

13 Nov 2025, 09:39

Heartbroken

Good day All Readers

I am Lorenzo Jayson Delate claim Ref C*** I only had Bad things to say about Miway Honestly

I was sold a Insurance for business about a month and Couple of Days ago Which I was happy about for an amount of R1700 Then it came to my attention while doing the self Assessment I found out it wasn't business but Personal insurance I called in no 1 helped I had to go to the Officers in Centurion which is like 1/1 Half away from me using my own Gas for a mistake made. I then spoke to an Manager to Correct the mistake that the consultant made Because I was Disparate for Cover I Agreed to pay more even tho I should have as this wasn't my Mistake however I did it because I worked as a Bolt Driver with all the killing and stuff I needed to be covered so they Charge be a extra 700 on the Original Agreement amount which is ********... Then I continued with the Cover they then Tried to Force Netstar on to me because my first car got ****** with Netstar it was an inside job so I didn't Wana do anything with them so I Agreed to look at car Track.... As I spoke to the lady @car track who Miway send the lead to told me of a R150000 Recovery warranty I the client would get if I took the Tracker with them so I Agreed but if I used my Business info instead of With Miway they would have Paid out. Which isn't the case because of the fact the The mistake a trained consultant who is Employed by Miway made I the client is Suffering today I had car hire on my policy I am still within my 30days as well but nothing is done to consider the client

I tried to get ahold of a few Seniors within Miway to get this matter sorted the staff members lies on call recording of the positions within the company to try an cover it up

I guess my next step is to go to the ombudsman Currently my complaint is been Handed with Ntuthuko Gavu <*** who is in the disputes Department but she herself seems to be dragging her Feet with this I am without a car withing today I am already being inconvenience cause I couldn't use Bolt and Uber because of the incorrect cover I was sold and now this be being without a car I got a family with 3kids now I must Uber and spend more money for a mistake someone made

The only person within the whole Company of Miway the only Reason if I should come Back to Miway will be because of Suvir Bodhie

This claims handler told me That according to his bosses or whoever it looks like I ****** my own car this is my insurance accusing me of *****ing my own car how sick is this yet they have all the evidence so I want an an apology from who ever said this to The claims Handler

I had to pay a total amount of 1960 Plus R960 to extend my Car Hire even though I am still within my 30days but because my Claim was paid Miway don't Wana cover other cost

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply13 Nov 2025, 09:40
Official
We love winning when it comes to service. Our sincere apologies about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around for you.

Best regards,
The MiWay Team
LD
Lorenzo D's update13 Nov 2025, 14:06
Reviewer Update
So is anyone calling me or @ willing to Even listen