1 reviews | Active since Dec 2017
Heartbroken
Good day All Readers
I am Lorenzo Jayson Delate claim Ref C*** I only had Bad things to say about Miway Honestly
I was sold a Insurance for business about a month and Couple of Days ago Which I was happy about for an amount of R1700 Then it came to my attention while doing the self Assessment I found out it wasn't business but Personal insurance I called in no 1 helped I had to go to the Officers in Centurion which is like 1/1 Half away from me using my own Gas for a mistake made. I then spoke to an Manager to Correct the mistake that the consultant made Because I was Disparate for Cover I Agreed to pay more even tho I should have as this wasn't my Mistake however I did it because I worked as a Bolt Driver with all the killing and stuff I needed to be covered so they Charge be a extra 700 on the Original Agreement amount which is ********... Then I continued with the Cover they then Tried to Force Netstar on to me because my first car got ****** with Netstar it was an inside job so I didn't Wana do anything with them so I Agreed to look at car Track.... As I spoke to the lady @car track who Miway send the lead to told me of a R150000 Recovery warranty I the client would get if I took the Tracker with them so I Agreed but if I used my Business info instead of With Miway they would have Paid out. Which isn't the case because of the fact the The mistake a trained consultant who is Employed by Miway made I the client is Suffering today I had car hire on my policy I am still within my 30days as well but nothing is done to consider the client
I tried to get ahold of a few Seniors within Miway to get this matter sorted the staff members lies on call recording of the positions within the company to try an cover it up
I guess my next step is to go to the ombudsman Currently my complaint is been Handed with Ntuthuko Gavu <*** who is in the disputes Department but she herself seems to be dragging her Feet with this I am without a car withing today I am already being inconvenience cause I couldn't use Bolt and Uber because of the incorrect cover I was sold and now this be being without a car I got a family with 3kids now I must Uber and spend more money for a mistake someone made
The only person within the whole Company of Miway the only Reason if I should come Back to Miway will be because of Suvir Bodhie
This claims handler told me That according to his bosses or whoever it looks like I ****** my own car this is my insurance accusing me of *****ing my own car how sick is this yet they have all the evidence so I want an an apology from who ever said this to The claims Handler
I had to pay a total amount of 1960 Plus R960 to extend my Car Hire even though I am still within my 30days but because my Claim was paid Miway don't Wana cover other cost
Best regards,
The MiWay Team
Best regards,
The MiWay Team
