1 reviews | Active since Jun 2013
Harassment
I made the mistake of asking for a quote on car insurance online. I received a call immediately which was great but then it never stopped. It was a 20 minute call where I wasn't able to respond due to the caller having to make sure she got in every single word she read off of her script, so was very time consuming. I asked if she would call me back at 10am the following day so that I could decide. Then a few hours later I received another call from miway where the majority of the long drawn out questions where repeated so that the caller could get me a cheaper rate. Why did he not have my information I'd already been through this? I asked if he could call me back the following day at 10am so that I could make my decision. Still the same day I received another 6 calls from miway asking me the same, the following day I received 26 calls from miway starting at 8:45 in the morning and ending at 7pm. I had decided to take the quote that night but after being harassed, never would I recommend or choose to be with such an unorganized and unsympathetic organisation. I also would have forgone writing on this forum if I could have contacted miway directly regarding this invasion.
We are so sorry for the hassles you have experienced and we assure you that it is never our intention to frustrate you in any way! We have passed your feedback on and an agent has since been in touch to discuss your concerns further. Please let us know if you need any further assistance,.
Best regards,
The MiWay Team
Best regards,
We are so sorry for the hassles you have experienced and we assure you that it is never our intention to frustrate you in any way! We have passed your feedback on and an agent has since been in touch to discuss your concerns further. Please let us know if you need any further assistance,.
Best regards,
The MiWay Team
Best regards,
