Harassment

<p>So I submitted the following complaint on their website this morning right...and subsequently have received another 7+ calls from the MiWay consultant. This is ridiculous! In addition when the call is not answered it goes to voicemail and he leaves a dead air message every single time!!!!!!</p> <p>Yesterday I completed a contact form on your website and a consultant called me. After the quotation process he quoted me +-R359 for comprehensive retail motor vehicle insurance and later the day, after the lengthy underwriting process, he gave me a different figure for +-R420. As he could not answer to why there was a discrepancy in the two premiums despite the information all being the same, I asked him to send me a copy of the policy documentation / quote so I could read it. He advised he had done so. I have still not received same. I am extremely hesitant to accept the insurance proposal for this and the following reasons:</p> <p>1. I advised the consultant I would ring him before 5pm yesterday if possible and if not, I would call this morning as I wanted to peruse the documentation. When he suggested persistently he would ring me at 5pm I said no since if I had not called back by then I was clearly unable to and I would call back the next day.</p> <p>2. The same consultant proceeded to call me repeatedly during the course of yesterday evening so much so that I eventually added your number to my Auto-reject list. This is harassment and NOT customer service!!! I currently have NO FEWER THAN 18 CALLS from yourselves. Is this any way to conduct business?</p> <p> I refuse to deal further with this consultant and may opt for a different insurance provider completely.</p>