PP
Pamela P
1 reviews | Active since Mar 2022
19 Apr 2024, 14:19
Harassing me whilst having cancer!!
MiWay has been phoning me 8 times a day and e-mailing as if I requested a quote. I have told them to please stop phoning me. This is against the POPI Act . I have cancer and am sleeping most of the day and the phone does not stop ringing. They have phoned me from 2 - 5 this afternoon. I have true caller so I can see it is them. This better stop as it is bad for my health and I will speak to an Attorney if this proceeds and make a complaint against the Company. Stop phoning me on *** NOW.
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MiWay Insurance's replyOfficial
19 Apr 2024, 14:20It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply19 Apr 2024, 14:20
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team