DR
Dineo R
1 reviews | Active since Jan 2021
17 Aug 2022, 06:31
Harassed and threatened by MiWay
I have received sms'es from MiWay instructing me to pay them directly for an accident caused by their client and they have threatened to repossess my assets and send me to court if I don't pay them. This is despite me having my own active insurance and being covered for 3rd party claims. Why am I being told to take ownership of an accident caused by their client who skipped a non-working robot and failed to brake? Why am I being harassed and threatened by them? Why is this matter not being directed to my insurance?
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Replies (1)MiWay Insurance's replyOfficial
17 Aug 2022, 08:11It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply17 Aug 2022, 08:11
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you. Best regards,
The MiWay Team
The MiWay Team
